How to order our products?
For our standard products.
Now, you can configure your own product ! Select your material, yours colors and options on the website. Once time finish, validate your choice and send it. Our customer service department reviews your request to send you as soon as possible a price on your email address.
For particular and customised projects
For customized products with unusual dimensions and specifications, please contact our team by phone or email to explain your project. We will assist and advise you throughout the process.
Estimate, Submission, Manufacturing
In order to offer our best price, our estimator needs to analyze the details of your project to conceive you an estimate advantageous. This is why you will not find any tariff on the website. However, as a manufacturer, we offer competitive prices throughout Quebec and Canada.
We produce our products according to orders, we do not have stock. Thank you for considering a reasonable time to make your order.
Moreover, we can also produce for your professional or architectural needs, the plans, the specifications and technical specifications.
Delivery
For the delivery of your boards and visual communication products, three choices are available to you.
Number 1
We offer you the delivery with our usual transport partners at the rates that we will communicate with you according to the weight and quantities desired.
Number 2
If you are used to dealing with a particular transport company, you can inform our customer service in order to be delivered by this company.
Number 3
You can simply pick up your order at our factory by first checking the dimensions of your tables in relation to your vehicle.
Before any delivery, our products are inspected thoroughly for quality purposes. If, during the reception, you notice any anomalies or shocks, please write it on your delivery note and make a quick claim.
Installation
To ensure an optimal and safe installation, our qualified technicians can move anywhere in the world to assemble and dispose of the products in your establishment.
Customer service
You can contact us at any time during our opening hours. Our products have limited warranties of up to 50 years depending on the board model. Please keep your invoice for the duration of the warranty and don't hesitate to assert it. You can also find answers on our website.
